FAQ

What happened to my “myGEG” account, does my account still exist on evenko.ca?

Yes! All existing myGEG accounts have been transferred to evenko.ca.

- You will receive the same exclusive promotions and presales you came to expect through myGEG
- Keep an eye out for new features we plan to unveil in the near future!

How can I subscribe/unsubscribe from the evenko mailing list?


You can Subscribe anytime by clicking Subscribe in the Login area.
As a member you will receive newsletters, special offers, and will
always be up to date on the latest concerts news. You can unsubscribe
anytime, simply click unsubscribe and follow the instructions.

Where do I pick up my tickets if I purchased them by phone/Internet?

You can pick up your tickets at the Venue Box office the evening of the performance. You may (depending on the venue) also have the option to have them mailed to you.

How can I meet the artist?

evenko does not provide artist contact information to the public. In order to meet an artist you need permission directly from the artist’s management.

Ticketless – Credit Card needed for entry

The right of entry to the Ticketless sections can only be collected as of 1 hour prior to the start of the concert. The person who purchased the tickets must be present on the evening of the event and must attend the concert. 

Please note that no other person can be appointed to purchase the tickets on your behalf.

Ticket holders with a right of entry to the floor must present
themselves 1 hour prior to the event with all of their guests, a valid
piece of photo ID, and the credit card used to purchase the tickets.
Once your credit card has been recognized, you and your guests will
need to enter the Bell Centre immediately.

Please note that this transaction is non-refundable and non-transferable.

The Ticketless concept is growing in popularity throughout the concert
industry at the request of artists. The concept tries to ensure that
the best tickets for a given event are sold directly to the fans

If you have any questions, or would like additional details, please contact us by email or phone at the following numbers:

info@evenko.ca
Montreal Region: 514-790-2525
Toll-free: 1-877-668-8269
 
Thank you and we look forward to welcoming you to the Bell Centre